Service
We rank among the top-tier manufacturing and service providers in the industry.
Warranty
At Partsun, we prioritize product quality, which is why we offer a minimum 12 month guarantee on all phone parts (unless otherwise agreed upon by both parties). This guarantee policy stems from our absolute confidence in our products’ quality.
Even after the guarantee period ends, Partsun’s service does not terminate. We will continue to provide our valued customers with lifelong, free technical consultations, addressing any and all queries. Regardless of the concerns you may encounter while using Partsun products, our professional team will respond promptly with guidance and solutions.
Return Policy
we prioritize delivering our products in pristine condition to ensure customer satisfaction. In the event that the package you receive from our courier appears to have been tampered with or visibly damaged, we kindly request that you refuse acceptance and promptly notify our team. Should you have inadvertently accepted a compromised package, and the products inside are physically damaged or non-functioning, please provide the following information to your dedicated sales representative within 2 business days to initiate the return process:
- Clear photographs of the front and back of the shipment box.
- Detailed images showcasing the physical damage sustained by the affected product(s).
How to Rreturn
Please follow the process below to complete a product return.
Send lists
Prepare the product lists and contact us
Return Parts
Safety packing and deliver the items to us
Inspection
We do quality inspection and give you a report.
Replacement
You will get replacement after confirm
what I customers think of us
Honesty, integrity & experience
“Outstanding Work”
Partsun is the ideal mobile parts supplier for my repair business. Their vast inventory, quality products, and competitive pricing are backed by unparalleled customer service. The knowledgeable staff ensures I get the right parts quickly. Whether large or small orders, Partsun delivers exceptional value and support. Highly recommended for any repair professional
Shona Jones
“Superb”
In the competitive phone repair industry, having a one-stop supplier for quality parts is crucial. Partsun exceeds expectations with their diverse inventory, covering all major brands and models under one roof. As a high-volume shop, we appreciate their ability to fulfill large orders swiftly and accurately. The parts are consistently precise fits and function flawlessly. Partsun’s fast shipping ensures we can quickly turn around repairs, keeping customers happy. Their reasonable wholesale pricing allows us to remain competitive while maintaining excellent profit margins. Partsun is undoubtedly an exceptional partner.
Chris Johnson
“Profesionnal”
Running multiple repair outlets across the region, I need a supplier I can rely on for both quality and quantity. Partsun ticks all the boxes – an unmatched selection of genuine parts, rigorous quality checks, and expedited shipping to meet tight turnaround times. Their customer service team is a pleasure to work with, providing knowledgeable advice and swift resolution of any issues. Thanks to Partsun’s capabilities, I can confidently scale my operations while delivering top-notch repair services to my customers. I highly recommend this outstanding wholesale parts supplier.
Lisa Davis
